Refunds & Returns

Solace Hair Sydney accepts returns within 28 days of the invoice date. Change of Mind returns are accepted, however, there is an $11.95 restocking fee and, if purchased online, the buyer is responsible for the return postage and re-postage. All items need to be in original, unopened condition, or the refund/return will not be granted. On the rare occasion a good appears to be faulty, we will have it assessed once sent back and we will cover the return postage and re-postage. 🙂

*Due COVID we are currently not accepting change of mind returns unless the product(s) have a seal that has not been tampered with.*