Keeping you in the loop

salon guidelines

To our loyal guests, online retail guests and future guests we just wanted to reach out to send you all love and light during this unprecedented time. We hope everyone is staying safe, sane and home when possible

We understand it has been frustrating for some, including us(!), to know what is best to do in this foreign time. We at Solace are keeping a close eye on any new government advice and are committed to the health, safety and well-being of all our customers, our team and the community. Under current guidance we are still open and operating however strict practices are in place. Please see below for information and guidelines. If you have any further questions please reach out to us on

  • All high customer contact areas including guest chairs, basins, side tables, reception area, eftpos machines, computer and ipads are cleaned on a regular basis using an appropriate disinfectant. High touch point areas include doors, door handles, the counter, back basin, products and equipment too.
  • There is hand sanitiser at the front counter to use when entering and exiting the salon. Salon team members may request all customers to use the hand sanitiser supplied and to please cover coughs/sneezes and dispose of tissues appropriately.
  • If you are feeling unwell or have travelled in the last 14 days please don’t put others at risk and stay home.

salon hygiene

Social distancing

  • No more then three stylists in our 90 square metre salon at any time
  • Guests to be seated every second chair to ensure the 1.5 metre social distancing practice

Other practices we encourage to minimise person to person contact

  • Use tap and go instead of cash (up to $200 does not require a pin!)
  • Click here to use our easy online booking system; select your booking and we will be in touch to confirm

social distancing

Solace online shop is open to purchase your products and have them delivered to your door. We are carefully handling and packaging within the guidelines to ensure safe delivery!

We understand this is a very stressful time, however we do believe together we can all get through this. With strict practices and common sense we can still provide you with beautiful hair!

Stay safe and see you soon

-Solace x


Leave a Reply

Your email address will not be published. Required fields are marked *